Frequently asked questions
- 01
We offer pet transportation services in San Jose and throughout Northern California and the greater Western United States. Our route-based service covers major cities, and we also provide personalized transport across state lines or to nearby cities like Sacramento, Los Angeles, and San Francisco.
- 02
We provide two main types: route-based transport (ideal for affordability and efficiency) and custom pet transport (for personalized, door-to-door travel). Both are designed to deliver stress-free, safe, and compassionate service for your pet.
- 03
Skoot is not just a pet transport agency - we’re a USDA-certified, vet-approved provider that emphasizes animal welfare. Our team is trained in pet CPR and first aid, and we offer real-time communication throughout every journey.
- 04
We transport most domestic pets, including dogs and cats. If your pet has special medical, behavioral, or travel needs, we’ll work with you to build a safe and comfortable pet transport plan tailored just for them.
- 05
Our pet travel service includes climate-controlled transport, direct communication from drivers, and the ability to send personal items like food, toys, or bedding for comfort.
- 06
Our route-based pet transport service in San Jose functions like a luxury shuttle system for pets. We run scheduled trips with multiple stops across the West Coast - perfect for breeders, rescuers, and pet parents looking for a reliable and cost-effective option.
- 07
Personalized transport is great for pets needing extra care, door-to-door pickup/drop-off, or travel on a custom schedule. This option is ideal for senior pets, anxious animals, or those with medical needs seeking flexible and attentive pet transportation in San Jose.
- 08
Yes. As a USDA-certified pet transport agency, we follow strict guidelines for cleanliness, safety, and animal care. Our vehicles are sanitized between trips using veterinary-grade products to keep your pets safe and healthy.
- 09
Absolutely. Whether you choose route-based or personalized pet transportation services in San Jose, our team maintains open communication so you can get regular updates and peace of mind throughout your pet’s journey.
- 10
For route-based trips, we recommend booking at least one week in advance. Forcustom pet travel services, it's best to reach out 2–3 weeks ahead to ensure availability and time to plan your pet’s transport properly.