We recommend booking at least two weeks ahead when possible to secure your preferred route or custom pickup. Early reservation lets us confirm any medical instructions, document needs, and ideal pickup windows so your pet’s journey is planned with care and zero surprises.

Our service includes pick-up, secure travel in climate-controlled vehicles, and safe delivery to the final destination. We also provide constant monitoring to ensure your pet is comfortable and stress-free during the entire trip.

We transport a variety of pets and small domestic animals. We are not limited to just dogs.

While our range of services is extensive, it is essential to communicate any specific accommodations your pet may need to ensure a smooth and comfortable transport experience.

We offer pet transportation services in San Jose and throughout Northern California and the greater Western United States. Our route-based service covers major cities, and we also provide personalized transport across state lines or to nearby cities like Sacramento, Los Angeles, and San Francisco.

We suggest booking your pet transport at least two weeks before your desired travel date. This allows us to confirm your preferred route, reserve your pet’s space, and ensure every detail is planned for a safe, smooth journey.

Our core service includes pickup, climate-controlled transport, constant monitoring, scheduled rest stops, and secure delivery to the stated destination. We also provide text/email updates during transit and handle handoffs with verification to ensure pets arrive safely and owners stay informed throughout the journey.

If you’re moving more than one pet, we arrange seating and travel conditions, so they remain comfortable without overcrowding. We also schedule regular breaks to keep pets calm and hydrated along the way.

Yes. Our pet transport service can accommodate multiple pets from the same household. We often arrange for them to travel together in the same vehicle to keep them comfortable, minimize stress, and ensure they feel secure throughout the entire trip.

We require written medication instructions and clearly labeled supplies prior to departure. Our handlers administer medication per written directions, log doses, and coordinate with the owner or vet if questions arise. Medically supported transports are planned with extra stops and monitoring for safety and comfort.

Yes. We accept pets that need scheduled medication or feeding during transport. Please supply clear written instructions, labelled medication, and any tools (syringes, pill boxes). Our team follows your vet’s directions and logs administration to ensure continuity of care.

Skoot vans are equipped with cages installed for pet travel.

Our vehicles feature individual cages to keep animals separated and safe during transportation.

Personal travel crates for dogs or cats may not be suitable for interstate trips due to space limitations.

If a cage needs to be removed to accommodate a personal crate, it may result in extra charges. The allowance of this removal will be at the discretion of the driver and it is encouraged that you reach out to Skoot beforehand to ensure this accommodation.

Senior pets may require special attention during transport due to age-related health issues.

The suitability of travel for senior pets may depend on factors such as breed, overall health, and chronic conditions. Older pets might have health issues that travel can exacerbate, with risks increasing for longer journeys.

It is crucial to consult your veterinarian about your senior pet's ability to travel and communicate any important details to your driver here at Skoot.

For urgent or time-sensitive trips we prioritize direct routing and limited stops, schedule dedicated vehicles, and coordinate pickup windows closely with owners. We confirm medication plans, expedite handoffs, and provide proactive updates so you know your pet is being moved efficiently and cared for every minute.

While our primary focus is dogs and cats, we may be able to provide pet transportation for small mammals or birds. Each case is reviewed individually to ensure we can meet the animal’s safety, comfort, and environmental needs during travel.

We provide two main types: route-based transport (ideal for affordability and efficiency) and custom pet transport (for personalized, door-to-door travel). Both are designed to deliver stress-free, safe, and compassionate service for your pet.

In many cases, same-day delivery is possible within certain distances. We’ll confirm availability based on your location, your pet’s needs, and any required travel documentation before finalizing your booking.

We do. Our handlers are trained in low-stress handling techniques and will follow your behavior plan. We can arrange reduced stops, quieter loading, or private transfers when necessary to keep an anxious pet calmer throughout the trip.

Our transfers include secure pickup, a climate-controlled travel environment, regular checks, hydration breaks, and safe delivery. We coordinate handoffs carefully and provide owner updates during the trip to make sure pets remain comfortable and monitored every mile of the way.

We do not expect customers to wait for extended periods at the meeting point. Our drivers typically call at least one hour prior to arrival to provide a more precise estimated time of arrival. While we provide an approximate time in advance, which accounts for variables such as traffic conditions and prior customer interactions, further delays can occasionally occur. All we ask is that you or a designated representative be available during the provided time window to ensure a smooth and timely handoff.

Skoot is not just a pet transport agency - we’re a USDA-certified, vet-approved provider that emphasizes animal welfare. Our team is trained in pet CPR and first aid, and we offer real-time communication throughout every journey.

We transport most breeds and sizes, but we evaluate each booking to ensure carrier fit and vehicle space are appropriate. For very large breeds we assign specific vehicle configurations and safety restraints; please provide weight and dimensions when booking so we can prepare the correct equipment.

We offer both scheduled, route-based trips and fully customized transfer servicesto match your pet’s needs. From routine West Coast routes to one-time, door-to-door trips, our services are flexible, reliable, and designed with animal well-being as the top priority.

You simply contact us with your travel details, and we’ll guide you through required health checks, paperwork, and travel arrangements. We tailor each relocation to your pet’s comfort and your scheduling needs.

Interstate trips often require a recent health certificate, vaccination records, and in some cases microchip verification. We notify owners of required documentation during booking and can coordinate timelines with your vet to ensure compliance and smooth travel without last-minute delays.

Yes. All our vehicles are climate-controlled, equipped with secure carriers, and stocked with supplies such as fresh water and padding to make even long journeys safe and comfortable for pets.

Yes, from tiny kittens and rabbits to large-breed dogs. We match carrier sizes and vehicle space to the animal’s needs and use appropriate restraint methods. Tell us your pet’s weight and dimensions at booking so we assign the right equipment and space.

Animals are housed individually in crates during transport. The only exception is for animals from the same litter, or at the discretion of the breeder or owners.

Absolutely. All our pet transportation services operate in climate-controlled vehicles, monitored from start to finish. This ensures pets remain comfortable in hot or cold weather, with frequent checks to maintain the ideal travel environment at all times.

We transport most domestic pets, including dogs and cats. If your pet has special medical, behavioral, or travel needs, we’ll work with you to build a safe and comfortable pet transport plan tailored just for them.

We plan pickups at accessible curbside spots or nearby designated areas to minimize stress and confusion. Drivers confirm exact meeting points in advance and use efficient routes. If a location requires special access, we coordinate with property managers or gate codes to ensure a safe, contactless exchange when requested.

Absolutely. From small kittens to large dog breeds, we accommodate all sizes. We also have specially designed carriers and loading systems to ensure safety regardless of your pet’s weight or build.

1. Acceptable Items for Travel: Skoot accepts paperwork, personal items, and puppy packs from clients to accompany their pets, up to the size of a common shopping bag. Additional luggage incurs a fee based on size. Essential items like leads, medication, and bowls should be packed in a carry bag.

2. Packing Guidelines: All items for travel should be placed in sealable bags and clearly labeled with the pet's details. Unlabeled items are at higher risk of being misplaced. It's recommended to photograph paperwork before sending, as lost items cannot be held responsible.

3. Comfort Items: Small blankets or toys for pet comfort during transport are allowed, but if soiled, they may be disposed of by the driver for health reasons. Larger items like beds are not accepted due to space constraints.

4. Cleanliness and Disposal: Items placed in cages with pets, such as shirts or toys, may be discarded if soiled. Skoot cannot accept liability for lost or damaged items, or if oversized items are refused. Additionally, towels or blankets may be disposed of if soiled during the trip.

5. Paperwork Handling: Paperwork for the pet should be placed in an envelope with the animal's details and recipient's name, then given to the driver.

Our pet travel service includes climate-controlled transport, direct communication from drivers, and the ability to send personal items like food, toys, or bedding for comfort.

Yes, we can care for pets requiring medication or special attention during travel. We ask that medical instructions be shared in advance so we can integrate them into our transport plan, ensuring comfort and safety from pickup to drop-off.

Longer trips may require recent vaccination records or a health certificate. For interstate or international moves, additional documentation can be necessary. We’lladvise you ahead of time about any paperwork, so your pet’s travel stays compliant and smooth.

Our route-based pet transport service in San Jose functions like a luxury shuttle system for pets. We run scheduled trips with multiple stops across the West Coast - perfect for breeders, rescuers, and pet parents looking for a reliable and cost-effective option.

Our pet transport pricing depends on the route, travel distance, and service type. With Skoot, there are no surprise fees, we provide clear, upfront costs so you know exactly what you’ll pay before booking.

Yes, we can. We work with you and your veterinarian to understand your pet’s health requirements, carry necessary medications, and schedule breaks for feeding or treatment during the journey.

We use low-stress handling techniques, allow familiar bedding and toys, and provide quieter loading routines. For especially nervous pets we offer private bookings with minimized stops and calm, experienced handlers who use proven methods to reduce flight-or-fight responses during travel.

Yes. We provide status updates by text or email with ETA windows and can send photos on request so owners can see their pet’s condition. Regular communication is part of our commitment to transparent, stress-free transport.

We recommend familiarizing your pet with its carrier beforehand, feeding lightly before travel, and including favorite toys or blankets. Our team also uses gentle handling to keep pets at ease.

Definitely. We encourage owners to send familiar bedding, toys, or comfort items along with their pet. These belongings help reduce travel anxiety, making the journey more relaxing and comfortable for your companion, especially on longer routes.

1. Unlike general couriers, our team is trained specifically for animals: we provide climate control, frequent comfort stops, species-appropriate carriers, and handlers who know animal behavior. Every element of our service centers on the welfare of the pet, not just package delivery.

Personalized transport is great for pets needing extra care, door-to-door pickup/drop-off, or travel on a custom schedule. This option is ideal for senior pets, anxious animals, or those with medical needs seeking flexible and attentive pet transportation in San Jose.

Yes - when space and temperament allow, we transport multiple pets together in appropriately sized carriers or adjacent secured spaces. We assess compatibility during booking and monitor animals closely, so companions remain comfortable without overcrowding.

Yes. We offer regular text or email updates, including photos, so you can see how your pet is doing during the trip. This helps provide peace of mind throughout the journey.

We have contingency plans including roadside assistance, alternate vehicles, and emergency veterinary contacts. If delays occur, we prioritize the pet’s welfare with extra rest and hydration, and we immediately notify owners while implementing the quickest safe solution.

Yes, for complex relocations we can coordinate with vetted partners who specialize in permits, health certificates, and long-distance logistics. We’ll connect you with trusted providers and integrate their work into your Skoot transport plan for a smooth transition.

Yes. As a USDA-certified pet transport agency, we follow strict guidelines for cleanliness, safety, and animal care. Our vehicles are sanitized between trips using veterinary-grade products to keep your pets safe and healthy.

We use secure travel crates, maintain constant supervision, and plan regular stops for water and bathroom breaksfor all pet transportation. These steps keep pets hydrated, stress-free, and safe throughout the entire journey.

Bring a copy of vaccination records, any medications (clearly labelled), a secure carrier, a leash, and a small familiar item like a blanket or toy. Clear instructions and proper supplies help make the trip comfortable and safe for your animal.

Absolutely. Whether you choose route-based or personalized pet transportation services in San Jose, our team maintains open communication so you can get regular updates and peace of mind throughout your pet’s journey.

Acclimate your pet to their carrier, feed lightly, and ensure hydration. Pack medications with clear labels and a small familiar item to reduce anxiety. Arrive on time for pickup with required documents and contact info so we can start the trip calmly and on schedule.

If space is available, we can arrange last-minute transfer services. We recommend contacting us immediately so we can confirm availability and prepare everything needed to give your pet a safe and timely transport experience.

If delays occur, we adjust schedules, provide extra breaks, and ensure pets remain hydrated, fed, and comfortable. Your pet’s safety and well-being are always prioritized over strict timing.

For route-based trips, we recommend booking at least one week in advance. Forcustom pet travel services, it's best to reach out 2–3 weeks ahead to ensure availability and time to plan your pet’s transport properly.